PURPOSE AND RATIONALE OF THE QUALIFICATION

Purpose:
The purpose of the Higher Occupational Certificate: Business Banking Officer qualification is to prepare a learner to function as a Business Banking Officer.

A Business Banking Officer works in financial institutions and manage business portfolios of mainly small enterprises; perform analysis of clients’ needs and determine the best options to meet these needs, partner with clients to determine banking financial solutions that will optimise business performance and mitigate risks responsible for building and maintaining relationships with clients in order to grow and retain a quality portfolio of business clients, may also need to negotiate and set terms for loans and other banking solutions and generally work in small teams, so communication, influencing and collaboration skills are necessary in this position. A competent candidate shall demonstrate among others the following attributes: honesty, punctuality, initiative, critical analysis, integrity, ethics, professionalism